For many of us, the word ‘Confrontation’ holds a negative connotation and we try so hard to avoid it at all costs. But as we learn in today’s episode with Erika and Katie Smith, confrontation is simply facing and handling the issue at hand. It is attacking the problem, not the person.
As entrepreneurs, business owners, or whatever position you may be in, having the difficult conversations is par for the course. How do we handle our business? How do we have the grit to have those difficult conversations whether it is with a co-worker or even your spouse?
As a recovering people pleaser, as she calls herself, Katie speaks about what she has learnt over the years about confrontation and overcoming the fear of it.